Customer Life Cycle
The customer life cycle begins as an interest in a product or service, or Sales Lead. With an effective selling process, the Sales Lead becomes the Sold Customer. With proper care and ongoing attention, the Customer Relationship is developed throughout the Ownership Cycle, offering the Business many future opportunities to take care of the Customer’s needs. This cycle results in greater Business Stability.
Dealer Resources Inc. has over 20 years of experience developing and delivering CRM solutions for Auto, Motorcycle, Powersport and RV Dealers. We are experts in direct Customer Contact, Targeted Direct Marketing and Data Management, and offer a range of solutions designed to achieve higher levels of customer loyalty and long-term profitability.
Return On Investment
Our services can be tailored to individual dealership needs. Every process or solution offered by Dealer Resources Inc is measured to ensure the Dealer is maximizing the Return on Investment. Fees for services are based on actual units sold or serviced , simplifying the budgeting process.
Repeat Customers Are The Best Source For New Business